Dwarka, New Delhi – Residents of Dwarka Dham Colony have expressed their frustration by lodging a formal complaint against the builder of their housing society over persistent power supply issues. The complaints revolve around unreliable electricity connections, frequent outages, and lack of communication from the developer regarding a resolution.

This situation highlights a growing concern in urban residential developments where infrastructure lags behind occupancy needs, leaving residents to deal with the consequences.

Issues Reported by Dwarka Dham Residents

The residents allege that the builder failed to ensure adequate power infrastructure during and after the handover of the apartments. Key issues reported include:

1. Frequent Power Outages: Power cuts have disrupted the daily lives of residents, particularly affecting elderly individuals, students, and those working from home.
2. Lack of Backup Facilities: The absence of a reliable backup power system has left residents vulnerable during outages.
3. Poor Maintenance: The existing electrical systems are reported to be poorly maintained, leading to frequent faults.
4. Lack of Accountability: Complaints to the builder have allegedly gone unanswered, with residents citing a lack of transparency in communication and problem resolution.

The Complaint and Legal Route

The residents filed their complaint with the local authorities and consumer grievance forums. They are demanding immediate action to rectify the power issues and proper compensation for the inconvenience caused over the months.

A resident spokesperson stated:
"We trusted the builder to provide us with a home where basic facilities like power supply would never be an issue. Unfortunately, we feel let down and ignored."

The matter may escalate further if the builder fails to respond within the stipulated timeframe set by authorities.

Impact on the Real Estate Market

This incident sheds light on the recurring issue of delayed infrastructure in many urban housing projects. Such disputes tarnish the reputation of developers and can erode buyer confidence in similar projects. Potential buyers now increasingly scrutinize project credentials and builder reliability before investing.

Authorities' Response

The local electricity board and town planning department have acknowledged the complaint. Initial investigations suggest that the builder may have failed to obtain necessary clearances for adequate power infrastructure.

Authorities have promised a fair inquiry and committed to taking action if negligence on the builder's part is established.